| Keyword | Description |
|---|---|
| Axolotl | An aquatic salamander native to Mexico and a symbol of the city. |
| Chatbot | A computer program designed to simulate conversation with users. |
| Innovation | The process of creating new ideas, methods, or products. |
Mexico City has introduced an exciting new tool called Xoli, a virtual assistant designed to help visitors explore the city. This digital guide can chat in both Spanish and English, making it easier for tourists to get information about transportation, events, cultural attractions, and services. Xoli is available 24/7 through any web browser and WhatsApp, so it’s always ready to assist.
Xoli is depicted as an axolotl, an animal native to the area, and acts as a friendly symbol of the city. The chatbot was launched by the city’s government in anticipation of the 2026 FIFA World Cup. This big soccer event will attract many visitors, and Xoli aims to make their experience more enjoyable and informative. Even after the World Cup, Xoli will continue to be a helpful tool for tourists.
The chatbot stands out for its user-friendly design, avoiding complicated menus and providing quick, natural interactions. It’s a part of a broader strategy to use technology for enhancing the tourism experience. Angel Tamariz, a city official, stated that Xoli offers a new way for visitors to discover over 3,000 activities available daily in the city.
Mexico City’s Tourism Minister, Alejandra Frausto, emphasized that Xoli represents the city’s warm hospitality. This innovative chatbot is an example of how technology can be used to improve travel experiences, ensuring that visitors have organized and memorable trips.
Bridging words
These words sound similar in English and Spanish: Why not practice them now?
| English | Spanish |
|---|---|
| Innovation | Innovación |
| Hospitality | Hospitalidad |
| Cultural | Cultural |
Time to discuss
- How can technology improve the experience of visiting a new city?
- What other features would you add to a virtual assistant like Xoli?
- Why do you think the axolotl was chosen as the symbol for Xoli?
Let’s Write
Answer the following questions in one paragraph
- Describe how Xoli helps tourists visiting Mexico City.
- Explain the importance of having a tool like Xoli during large events like the World Cup.
